Question 1

We source our teas from over 150 renowned tea plantations and small individual farms in India. Within the country, we procure from 5 popular tea-producing regions, namely: Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.

Answer

We source our teas from over 150 renowned tea plantations and small individual farms in India. Within the country, we procure from 5 popular tea-producing regions, namely: Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.

Question 2

After sourcing our teas directly from plantations within hours of harvest, we bring them to our state-of-the-art tea facility in New Delhi, India. The teas then go through rigorous rounds of cleaning, sorting, quality testing to remove any impurities/dust/foreign particles. Teas then pass through a final 10+ quality checkpoints for leaf size, aroma, liquor, flavors etc. They are then vacuum-packaged in opaque aluminium-lined bags using sophisticated machinery. These vacuum-bags are then stored in a dehumidified, temperature-controlled warehouse which ensures that the teas remain garden-fresh and maintain their character. Upon receiving a consumer's order, we further pack the required quantity of tea in smaller vacuum-sealed packs which are boxed in the retail boxes and then sent over to our own delivery centers located in various parts of the world.

Answer

After sourcing our teas directly from plantations within hours of harvest, we bring them to our state-of-the-art tea facility in New Delhi, India. The teas then go through rigorous rounds of cleaning, sorting, quality testing to remove any impurities/dust/foreign particles. Teas then pass through a final 10+ quality checkpoints for leaf size, aroma, liquor, flavors etc. They are then vacuum-packaged in opaque aluminium-lined bags using sophisticated machinery. These vacuum-bags are then stored in a dehumidified, temperature-controlled warehouse which ensures that the teas remain garden-fresh and maintain their character. Upon receiving a consumer's order, we further pack the required quantity of tea in smaller vacuum-sealed packs which are boxed in the retail boxes and then sent over to our own delivery centers located in various parts of the world.

Question 3

All Vahdam Teas have a shelf-life of 3 years from the Date of Picking/Harvest. Both the 'Date of Picking' and the 'Date of Expiry' are mentioned on the bottom of all our boxes.

Answer

All Vahdam Teas have a shelf-life of 3 years from the Date of Picking/Harvest. Both the 'Date of Picking' and the 'Date of Expiry' are mentioned on the bottom of all our boxes.

Question 4

As of now, we are completely an online store. You can choose and purchase any product from the wide variety available on our website.

Answer

As of now, we are completely an online store. You can choose and purchase any product from the wide variety available on our website.

Question 5

TEAch Me is our pilot social initiative wherein 1% of our revenue is directed towards the education of our tea growers' children. Our tea farmers, just like any other parent, also wish for their progeny to have a better life than theirs. We at Vahdam simply wish to honor their aspirations. To learn more, donate, and be a part of TEAch Me, head to our CSR webpage - www.vahdamteas.in/pages/teach-me

Answer

TEAch Me is our pilot social initiative wherein 1% of our revenue is directed towards the education of our tea growers' children. Our tea farmers, just like any other parent, also wish for their progeny to have a better life than theirs. We at Vahdam simply wish to honor their aspirations. To learn more, donate, and be a part of TEAch Me, head to our CSR webpage - www.vahdamteas.in/pages/teach-me

Question 6

We ship our products using various post services. All orders above ₹499 are eligible for Free Shipping. For any order below ₹499, an additional charge of ₹50 is levied as a shipping charge, for all states.

Answer

We ship our products using various post services. All orders above ₹499 are eligible for Free Shipping. For any order below ₹499, an additional charge of ₹50 is levied as a shipping charge, for all states.

Question 7

You can track your shipment by heading to our dedicated Tracking page. Simply enter your 'Tracking Number' into the box and you can track your order. You can find the Tracking page here - https://www.vahdamteas.in/pages/track-your-order

Answer

You can track your shipment by heading to our dedicated Tracking page. Simply enter your 'Tracking Number' into the box and you can track your order. You can find the Tracking page here - https://www.vahdamteas.in/pages/track-your-order

Question 8

Yes, we do ship outside India. Till date we have shipped our premium teas to consumers in more than 130 countries around the world. For shipping outside the India, please visit our global website at www.vahdamteas.com

Answer

Yes, we do ship outside India. Till date we have shipped our premium teas to consumers in more than 130 countries around the world. For shipping outside the India, please visit our global website at www.vahdamteas.com

Question 9

Yes you can cancel your order. Simply write to us at help@vahdamteas.com

Answer

Yes you can cancel your order. Simply write to us at help@vahdamteas.com

Question 10

Yes. We can help you with a partial cancellation. Please write to us at help@vahdamteas.com

Answer

Yes. We can help you with a partial cancellation. Please write to us at help@vahdamteas.com

Question 11

We source our teas from over 150 renowned plantations and small individual farms in India. Within the country, we procure from 5 popular tea-producing regions, namely : Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.

Answer

We source our teas from over 150 renowned plantations and small individual farms in India. Within the country, we procure from 5 popular tea-producing regions, namely : Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.

Question 12

Yes, all our teas are naturally Gluten-free.

Answer

Yes, all our teas are naturally Gluten-free.

Question 13

Tea should always be stored in a cool and dark place. All our loose-leaf teas come with a separate re-sealable, vacuum bag which you can use to store your tea in. Since oxygen, moisture, and any sort of strong smells/aroma can adversely affect the quality of tea, make sure to store it in an air-tight container/Vacuum-tight bag in order to protect the tea from any exposure to light, extreme temperature, or humidity.

Answer

Tea should always be stored in a cool and dark place. All our loose-leaf teas come with a separate re-sealable, vacuum bag which you can use to store your tea in. Since oxygen, moisture, and any sort of strong smells/aroma can adversely affect the quality of tea, make sure to store it in an air-tight container/Vacuum-tight bag in order to protect the tea from any exposure to light, extreme temperature, or humidity.

Question 14

After sourcing our teas directly from plantations within hours of harvest, we bring them to our state-of-the-art tea facility in New Delhi, India. The teas then go through rigorous rounds of cleaning, sorting, quality testing to remove any impurities/dust/foreign particles. Teas then pass through a final 10+ quality checkpoints for leaf size, aroma, liquor, flavors etc. They are then vacuum-packaged in opaque aluminium-lined bags using sophisticated machinery. These vacuum-bags are then stored in a dehumidified, temperature-controlled warehouse which ensures that the teas remain garden-fresh and maintain their character. Upon receiving a consumer's order, we further pack the required quantity of tea in smaller vacuum-sealed packs which are boxed in the retail boxes and then sent over to our own delivery centres located in various parts of the world.

Answer

After sourcing our teas directly from plantations within hours of harvest, we bring them to our state-of-the-art tea facility in New Delhi, India. The teas then go through rigorous rounds of cleaning, sorting, quality testing to remove any impurities/dust/foreign particles. Teas then pass through a final 10+ quality checkpoints for leaf size, aroma, liquor, flavors etc. They are then vacuum-packaged in opaque aluminium-lined bags using sophisticated machinery. These vacuum-bags are then stored in a dehumidified, temperature-controlled warehouse which ensures that the teas remain garden-fresh and maintain their character. Upon receiving a consumer's order, we further pack the required quantity of tea in smaller vacuum-sealed packs which are boxed in the retail boxes and then sent over to our own delivery centres located in various parts of the world.

Question 15

Deciding on a perfect tea that suits your likes can take a while. Hence, we have a separate Vahdam Sampler Collection, wherein we present our customers with assorted samples of various teas. Choose from a wide variety of samples, including our Assorted Tea Sampler of 10 different teas. In addition to this, we also have sampler packs of Black, Green, Chai, Oolong, White and various other teas. These sampler packs come in a variant of 5 samples and 10 samples. You can find them here: https://www.vahdamteas.in/collections/samplers

Answer

Deciding on a perfect tea that suits your likes can take a while. Hence, we have a separate Vahdam Sampler Collection, wherein we present our customers with assorted samples of various teas. Choose from a wide variety of samples, including our Assorted Tea Sampler of 10 different teas. In addition to this, we also have sampler packs of Black, Green, Chai, Oolong, White and various other teas. These sampler packs come in a variant of 5 samples and 10 samples. You can find them here: https://www.vahdamteas.in/collections/samplers

Question 16

"While temperature is easy to determine if you have a thermometer, how can you tell without one? The easiest trick is the boil-and-wait method below. Keep in mind these are just guidelines and not a guarantee! Hot water (75℃ - 80℃): Let the boiled water sit for about 5 minutes before use. Near-boiling (90℃ - 95℃): Let the boiled water sit for about 1 minute before use."

Answer

"While temperature is easy to determine if you have a thermometer, how can you tell without one? The easiest trick is the boil-and-wait method below. Keep in mind these are just guidelines and not a guarantee! Hot water (75℃ - 80℃): Let the boiled water sit for about 5 minutes before use. Near-boiling (90℃ - 95℃): Let the boiled water sit for about 1 minute before use."

Question 17

We accept payments through PAYPAL, credit/debit cards of VISA, MASTERCARD, MAESTRO, RUPAY, and AMEX Credit cards.

Answer

We accept payments through PAYPAL, credit/debit cards of VISA, MASTERCARD, MAESTRO, RUPAY, and AMEX Credit cards.

Question 18

No we do not offer gift wrapping services. Although, we have a dedicated Gift collection where you can find delectable collections of our single-origin teas, tea samplers, tea bags, and limited collector's editions as well. Check out our Gift collections here - https://www.vahdamteas.in/collections/gifts.

Answer

No we do not offer gift wrapping services. Although, we have a dedicated Gift collection where you can find delectable collections of our single-origin teas, tea samplers, tea bags, and limited collector's editions as well. Check out our Gift collections here - https://www.vahdamteas.in/collections/gifts.

Question 19

All our premium blends are made of a variety of garden-fresh, superior quality teas from their native region. We only procure these teas during their respective harvest seasons, which differ according to the tea type, origin, season etc. Procuring these teas during their specific harvest periods means that we get their PRIME flavor, character, and freshness.

Answer

All our premium blends are made of a variety of garden-fresh, superior quality teas from their native region. We only procure these teas during their respective harvest seasons, which differ according to the tea type, origin, season etc. Procuring these teas during their specific harvest periods means that we get their PRIME flavor, character, and freshness.

Question 20

A 100 gram pack of our loose-leaf can yield approximately 35-40 cups of tea.

Answer

A 100 gram pack of our loose-leaf can yield approximately 35-40 cups of tea.

Question 21

At Vahdam, we value and uphold the privacy and security of our consumers at the highest standards. All information collected is protected against any unauthorised access and release. All transactions on the Vahdam Website are protected with a robust 128-bit encryption technology to protect your card information and transmit it through a secure pathway. All card payments are processed through reputed, secure, and trusted partners like PayPal, 2Checkout, and PayU.

Answer

At Vahdam, we value and uphold the privacy and security of our consumers at the highest standards. All information collected is protected against any unauthorised access and release. All transactions on the Vahdam Website are protected with a robust 128-bit encryption technology to protect your card information and transmit it through a secure pathway. All card payments are processed through reputed, secure, and trusted partners like PayPal, 2Checkout, and PayU.

Question 22

Tea should never be reheated. If you prepare tea and then forget about it, it is better to put it in the fridge or add a cube of ice to it, to chill it completely. However, if your tea has been sitting for several hours, it is better just to pour it out and prepare a fresh batch, especially if this is green tea or white tea.

Answer

Tea should never be reheated. If you prepare tea and then forget about it, it is better to put it in the fridge or add a cube of ice to it, to chill it completely. However, if your tea has been sitting for several hours, it is better just to pour it out and prepare a fresh batch, especially if this is green tea or white tea.

Shop By Collection

Teas Range

Other Ranges

First Flush Teas 2022

First Flush Teas 2023